Privacy Policy for The Flavour Trailer
 

At The Flavour Trailer, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our business, including our website and services such as access to our accounting software APIs.
 

1. Who We Are

The Flavour Trailer ("we", "us", or "our") is a food service company providing delicious burgers and related services. Our website and internal systems are operated by our team.
 

2. What Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and other contact details.

• Transaction Information: Payment details, invoices, purchase orders, and tax-related information.

• Website Usage Information: Information about your visit to our website, including your IP address, browser type, pages viewed, and time spent on the site.

• Employee Data: Information about our employees, such as name, contact details, payroll data, and employment history.

• Accounting Information: For API access to our accounting software, we may collect financial data such as billing information and other transaction-related data.
   

3. How We Use Your Data

We use your personal data for the following purposes:

• Providing Services: To fulfil orders, manage payments, and deliver the services you request from us, including access to APIs related to our accounting software.

• Internal Accounting: To process payroll, manage employee information, and handle tax and financial reporting.

• Communication: To respond to inquiries, provide customer support, and send updates about our services.

• Legal Compliance: To comply with legal obligations, including record-keeping, auditing, and responding to regulatory inquiries.

• Marketing (Optional): With your consent, we may send marketing updates or promotional materials.
   

4. How We Store Your Data

We store your personal data securely within our internal systems and third-party service providers (e.g., accounting software). We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or destruction.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

5. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party vendors (e.g., accounting software providers) who assist us in running our business and providing services.

• Legal Authorities: Where required by law, we may share data with regulatory bodies or law enforcement agencies.

Any third parties that process your data will do so in accordance with data protection laws and under our strict instructions.

6. Your Data Protection Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to any inaccurate or incomplete personal data.

• Erasure: Request deletion of your personal data when it is no longer necessary for us to retain it.

• Restriction: Request a restriction of data processing under certain conditions.

• Objection: Object to the processing of your data for specific purposes, including marketing.

• Portability: Request a copy of your data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at [Your Contact Email Address].

7. Cookies and Website Data

Our website uses cookies to enhance user experience. Cookies are small files stored on your browser that allow us to recognise you and remember your preferences. You can adjust your browser settings to refuse cookies, although this may impact your use of certain website features.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email. We recommend reviewing this page regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

info@theflavourtrailer.com